How
do I use my instant Calling card?
The instructions are very simple to use. The
general steps are:
- Dial
the toll free number or local access number
provided
- Enter
your phone card pin number
- Enter
the destination number
It's just like using a regular phone card, and
you can use your instant phone card from any
telephone
in the home, office, school, etc. (Be careful
of special surcharges when calling from campus
phones or payphones!)
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How
long can I keep using my Instant Calling Card?
Unfortunately, these phone cards do not last
forever. Many of them have an expiration date
(e.g. 60days,
90days, 120days, 180days.) As a result, your
phone card is only valid until the expiration
date or
until all the minutes are used up, whichever
comes first. Please read the description to
check the
expiration date.
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What is a connection fee?
Some of our low rate phone cards have a connection
fee associated with them. A connection fee
is
charged against your phone card every time
you make a phone call. Typically, these types
of
phone cards are best suitable for people whose
calls last more than an hour. However, the
major
disadvantage of a connection fee is that you
may be charged a connection fee even if the
phone system is busy or your call is disconnected.
Regrettably, not all phone card companies
would
refund such a connection fees under these circumstances
since it is very hard to determine if the
disconnection
was caused by their system. Therefore, please
keep this in mind when considering any phone
card with a connection fee.
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What is a monthly (or weekly) service fee?
One way phone card companies lower their
calling rates is to increase the call volume.
Therefore,
a monthly or weekly service fee are flat fees
charged monthly (or weekly) in order to encourage
you to use up the phone card as soon as possible
to avoid constant service fees. Usually, service
fees are applied after completion of your first
call.
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What is 1-minute rounding?
Typically, your phone call time is measured
in seconds. However, when your calls are completed,
the duration is rounded to the next second
minute. This is called 1-minute rounding or
1-minute
increment. Even if your call lasts less than
1 minute, your phone card will be charged
for
1 minutes. Again, if your calls are very long,
the 1-minute rounding has little impact on
your
pocket book so please select your phone cards
wisely.
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More FAQs on Page
5
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